Politique de remboursement

Thank you for choosing Knightsmen Grooming!

We want to inform you that all sales are final, and we do not issue refunds or accept returns for any products. This policy is in place, especially for cosmetics, as these items cannot be resold once items has been shipped. 

If you have any concerns or questions about your order, please feel free to reach out to us at contact@knightsmengrooming.com. We are here to assist you with any issues related to the condition, defects, or inaccuracies in your received items.

We appreciate your understanding and cooperation regarding this policy change. Please note that due to COVID-19, we are currently unable to process exchanges. We do not issue returns at Knightsmen Grooming. Thank you for your continued support.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beauty or personal care products). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items, clearance items or gift cards.

Exchanges
Refer to important notice section below regarding exchanges.

Refunds
We do not issue refunds at Knightsmen Grooming because all sales are final. Thank you for your cooperation. Important Notice: Due to COVID-19 and the nature of our products being cosmetics, we are unable to issue exchanges and returns at this time. All sales are final.